Call Center Agent Training Videos

[khan]

See the 9 video from the same link-
http://www.youtube.com/watch?v=dOSceytSiOQ

Call Centre Training-
http://www.youtube.com/watch?v=4WpPjCCICNY&feature=related
http://www.youtube.com/watch?v=2oCQ5RW6O5Q&feature=related

Call Centre Performance
http://www.youtube.com/watch?v=hlphpDkq6FY&feature=related

Philippines Call Center Industry
http://www.youtube.com/watch?v=1CcViRUsrOA&feature=related

Call Centre Advisor
http://www.youtube.com/watch?v=2bcOAQ5jqxY&feature=related

Customer focus and call-centre disasters. Customer relationship, retention and recruitment. Customer loyalty and
http://www.youtube.com/watch?v=C_GMINarlpI&feature=related

typical call centre phonecall
http://www.youtube.com/watch?v=L3VXcLohDZc&feature=related

Top 6 Ways to Get An Angry Customer to Back Down
http://www.youtube.com/watch?v=ACKbkmO9rLg&feature=fvw